Online Payment
Payment Policy & Secure Checkout
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Transparent Pricing, No Hidden Fees from GravoMax. At GravoMax Fitness, we believe in clear, upfront pricing. We provide a secure, encrypted checkout experience for all our New Zealand customers.
Pricing, Taxes & Fees
✅ No Additional Card Surcharges: GravoMax Fitness does not add extra surcharges on top of the order total shown at checkout.
To adhere to fair trading practices and Google Shopping transparency guidelines, we ensure:
- No GravoMax Surcharges: We do not add extra fees for using standard online payment methods (such as credit cards, debit cards, or supported wallets) beyond the order total shown at checkout.
- GST Included: All prices listed on our website include 15% GST (Goods and Services Tax) unless clearly stated otherwise.
- Clear Shipping Costs: Shipping is calculated based on weight and delivery region and is shown before you finalise payment.
Your bank, card issuer, or buy now pay later provider may charge its own account or service fees (for example, interest, late payment fees, or currency conversion charges). These are controlled by your financial provider and are outside of GravoMax’s control.
Accepted Payment Methods
Credit & Debit Cards
We accept major credit and debit cards as displayed at checkout (for example, Visa and Mastercard).
Buy Now, Pay Later
Where available, you may choose selected buy now, pay later options (for example, Afterpay or Zip) at checkout.
Digital Wallets
On compatible devices and browsers, you may see options such as Apple Pay, Google Pay, or similar wallets at checkout.
Bank Transfer
You can choose to pay by direct credit to our New Zealand business bank account.
Security & Data Protection
We take your financial security seriously. Our website and payment partners use industry-standard security measures:
- SSL Encryption: Our entire website is secured with HTTPS/TLS encryption to protect your data in transit.
- PCI Compliance: We use Payment Card Industry Data Security Standard (PCI-DSS) compliant payment gateways to process card transactions.
- No Full Card Storage: GravoMax Fitness does not store or have access to your full credit card number or CVC code. Payment data is tokenised and handled directly by the payment processor.
Order Confirmation & Billing
Upon successful payment, you will receive an email confirmation containing your order number and receipt.
Billing Descriptor: On your bank or card statement, the charge will appear under a name such as "GravoMax Fitness" or similar wording that clearly identifies our business.
Payment Support
If you encounter any errors during checkout or have questions about a charge, please contact our local support team as soon as possible so we can help investigate.
Contact Customer Support